My handwriting was good when I wrote regularly! It is certainly messier now.
Equally important, she kept all the letters that my mother had written to her over the years.ĭuring the pandemic, I’ve had time to go through these letters. The letters were all put back into the envelopes as well, so we have a record of our various residences in Ontario. After she died, my husband and his sister were going through the contents of her house when they discovered, neatly filed and stacked in shoeboxes behind the furnace, every letter that we had written her during our 46-year marriage. Please contact us at to implement any of the above options.My mother-in-law left us an unexpected and priceless gift. If you can help us out by paying for it again, please contact us. In scenario 2, if the original order arrives eventually, please keep it at no extra charge. Request that Yunomi cancel the order and refund in Reward Points + 20%.SCENARIO 2: Your order has not been delivered within 2 months from shipment, and has not been returned to Yunomi. Request that Yunomi cancel the order and send the refund + 10% to the GoFundMe Covid19 Relief Fund.Request that Yunomi cancel the order and refund it in Reward Points + 20%.Request that Yunomi cancel the order and refund it in full.Request that Yunomi hold the order until the postal system is operational again.Your order will be reshipped at no extra charge, this time by a reliable method.SCENARIO 1: Your order has been returned to us by the post office. Here are your options for these scenarios: 2) Your order is not returned, but has taken more than two months to reach you (has not arrived). 1) Japan Post returns your order because they cannot find an immediate solution for delivery. We believe that there are two scenarios in play here. Anything longer than that, and we will consider the package lost.
While this is an unprecedented situation, I have hope that Japan Post will find a solution within 2 months. Again, we would like to give the postal system the opportunity to find a solution. Since there is no tracking, we will depend on your honest feedback.
However, we would ask for your understanding of the situation, and give the postal system some time to find a solutionįor all orders shipped by Standard Airmail after March 21st onwards, we will also be extending this Delivery Guarantee (originally Standard Airmail is a method where customers bear the risk of a lost order). What we would like to do is remind everyone that Premium and Express Airmail orders have our Yunomi Delivery Guarantee. I believe many of these orders will be returned to us. 75% of tracked orders are not even being processed at the post office's Tokyo international sorting center. It has taken a month, but 25% of tracked orders from late March / early April that have tracking have moved on from Japan and into the process of being shipped to destination countries. We have been following orders submitted in late Match / early April carefully, and suspended postal airmail on April 10. More about how the coronavirus pandemic has affected the tea industry and international logistics here. In successive notices, Japan Post itself has stopped accepting shipments to most countries, and as of April 24, that even includes the USA. Airmail flies on commercial flights as cargo to destination countries, and international flights have all but disappeared. This information and policy applies to those orders that were shipped after March 15 by postal airmail.Īs you may have read or guessed, the coronavirus pandemic has caused havoc in global postal logistics.
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